Contact us
Questions, problems, or ideas? Email us and a real person will reply.
You can also send a message from inside the app: tap the menu button (☰) at the top left, then Send Feedback. It includes your app version, which helps us find the problem faster.
Subscriptions
Manage or cancel FCF Pro
FCF Pro bought in the iPhone app is billed by Apple. To change or cancel it, open the Settings app on your iPhone, tap your name, then Subscriptions, and choose Flight Crew Fitness. Canceling stops the next renewal; Pro stays on until the end of the period you already paid for.
Restore a purchase
On a new phone, or after reinstalling, sign in to the app with the same account, open the menu (☰) and tap Restore purchases. Use the same Apple ID that made the purchase.
Refunds
Apple handles refunds for purchases made in the iPhone app. Request one at reportaproblem.apple.com.
Connecting your data
Apple Health
In the iPhone app, open the menu (☰) and tap Connected Devices to connect Apple Health. If you said no to access earlier, open the Settings app, tap Health, then Data Access & Devices, choose Flight Crew Fitness and turn on the items you want to share. The app works without Apple Health; you can enter things like readiness by hand.
Oura ring
Open the menu (☰), tap Connected Devices, then Connect Oura Directly and sign in to Oura. If your scores look out of date, tap Sync Now on the same page. If the ring was not worn or has not synced to the Oura app yet, the Today screen asks how recovered you feel instead.
Flight schedule
Import your schedule from the menu under Data & Import/Export. The app plans training and meals around your duty days and layovers.
Your data and account
Export your data
Open the menu (☰), tap Data & Import/Export, and download your workouts and other records as a file.
Delete your account
Open the menu (☰), scroll to the bottom and tap Delete Account. This permanently removes your account and the data stored with it. If you subscribed through Apple, cancel the subscription in iPhone Settings as well, since deleting the account does not stop Apple's billing. You can also email us to ask for deletion.
Privacy
Read how we handle your data in our Privacy Policy, and the rules for using the app in our Terms of Use.
Health and safety
Flight Crew Fitness is a training tool, not medical advice. Talk to your doctor before starting a new exercise program, and follow your company's and the FAA's fitness-for-duty rules.